Contact Us
We're here to help. Whether you have a question about a product, your order, shipping, or a return, we're happy to assist.
Contact us
SmartFlexora LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States
Email: support@smartflexora.com
Phone: +1 (307) 274-4057
Support hours: Monday to Friday, 9:00 AM to 5:00 PM Eastern Time
Email is the fastest way to reach us. We reply to every message within 24 hours on business days.
Need help with an order?
Please include your order number and the email you used at checkout so we can find your order quickly.
Good to know
- Free US shipping on every order
- 30-day Buyer Protection — if an item arrives damaged, defective, incorrect or not as described, we'll replace it or refund you in full
- Changed your mind? KingSmith and WalkingPad items can be returned within 30 days in their original packaging; a 15% restocking fee applies. Other products are handled case by case — see our FAQ
- Authorized reseller. We are an authorized reseller for KingSmith and WalkingPad. RDX Sports products are supplied through an approved arrangement with the manufacturer
You can also use the contact form on this page to send us a message directly.
SmartFlexora LLC is a Wyoming limited liability company. Operator (Impressum, § 5 DDG): Ozan Yildirim, Kielweg 4, 26133 Oldenburg, Germany.