Shipping policy

1) Shipping Policy

Last updated: 06/28/2026

Thank you for shopping with SmartFlexora. This Shipping Policy explains how orders are processed, shipped, and delivered. We currently ship within the United States only.

1. Order Processing Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary with product availability, order volume, and supplier handling. Orders are not processed on weekends or public holidays.

2. Shipping Times & Cost

• Free shipping on all U.S. orders.
• Estimated delivery: 3–11 business days after processing (United States).
• Delivery times are estimates and may occasionally vary due to carrier delays or peak periods.

3. Tracking Once your order ships, you will receive a shipping confirmation email with a tracking number. Please allow up to 48 hours for tracking to update after dispatch.

4. Multiple Shipments Some orders contain items shipped from different warehouses or fulfillment partners and may arrive separately at no extra cost to you. You will receive tracking for each shipment.

5. Delays, Lost or Undeliverable Packages If a shipment is significantly delayed, lost in transit, or returned as undeliverable (e.g., incorrect or incomplete address), please contact us at support@smartflexora.com. We will help locate the package, arrange a re-ship, or issue a refund where appropriate (see our Refund & Return Policy). Please double-check your shipping address at checkout — we are not responsible for delivery to an address entered incorrectly.

6. Questions Email support@smartflexora.com or call +1 (307) 274-4057 (Mon–Fri, 9:00 AM – 5:00 PM Mountain Time).